| Rental Policies . . . | ||
Office Hours |
Furnishings & Equipment |
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| 9:30 a.m.— 5:00 p.m. Monday-Sunday. Upon check-in an emergency management contact number is provided. | All properties are furnished with the basic supplies, glasses, dishes, silverware and cooking appliances. We do not provide linens. | |
| Check-In/Check-Out Times | Grilling | |
| Check-in 3:00 p.m. Check-out 10:00 a.m. Check-in and check-out times strictly enforced. | No grilling on covered decks or within 10 feed of any structure. | |
| Reservations | Cleaning | |
| Reservations are accepted by phone or e-mail. Phone reservations are held for 7 days for deposit to arrive. Deposits are accepted in the form of money order, cashier’s check, and/or personal check. Your balance is due at check-in; however we do not accept personal checks at check-in. | Upon arrival, please notify us immediately if you do not find the unit clean. If we have not heard from you within one hour of check-in, we will assume that you found the accommodations in an acceptable condition. All units are provided with a mop, broom, and vacuum. If they are missing, please notify us immediately. Maid Service is available during your stay at an additional cost. | |
| Sales & Room Tax | Smoke Detectors | |
| All rents are subject to 13% North Carolina Sales Tax and Rent Tax. | These are installed for your protection. Please test smoke detectors upon arrival and report any malfunctions immediately. | |
| Security Deposit | Pets | |
| All rentals require a Security Deposit, which is refundable within 15 days of checkout and provided no damage to the unit has occurred. | No pets are allowed in any of our rental units. If you violate this policy, you will be asked to leave. No refund will be provided should this occur. | |
| Cancellation | Check-out Procedures | |
| If your reservation is cancelled more than 60 days in advance of your rental period, you will receive a refund of your Advance Rent Payment minus a $100.00 Cancellation Fee. If less than 60 days notice is given and the unit is not re-rented, there is NO Refund unless your claim is covered by Travel Insurance. All cancellations must be confirmed in writing. | - Wash all dishes, cookware, utensils,
etc. - Empty dishwasher and return all items to the proper places. - Put all trash in garbage bags and place in outside trash container. Leave the unit neat and tidy. - Close and lock all windows and doors. Return keys to Island Realty. |
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